We are delighted to share with you the exciting journey we have taken with one of our most adventurous clients: World Wide Campers is a B2C company specialized in renting campers around the world. Our work has been a true revolution, and we want to tell you all the details.
Our client needed a comprehensive solution to manage their growing demand and improve their users’ experience. So we got to work and developed both the booking engine and an ERP that now manages all suppliers, reservations, campers and rates. And wow, it has been a radical change!
We have created an integrated platform where everything is connected. From camper availability to rates and reservations, our ERP manages everything efficiently. This has allowed our client to have full control over their operation and significantly improve their customer service.
User experience is our priority. For this reason, we migrated both the booking engine and the backend to a much more modern and friendly interface. Now, both administrators and end users enjoy intuitive and fluid navigation.
Previously, reservations were managed offline, which was a slow and complicated process. With the integration of numerous new providers through their APIs, reservations are now made online in real time. This has not only increased efficiency but also improved customer satisfaction.
To close the circle, we implemented a secure and efficient payment gateway. Users can now make payments quickly and hassle-free, streamlining the entire booking process and improving the overall experience.
The development of the new booking engine and ERP has been a resounding success. Our client now enjoys a robust, flexible platform perfectly adapted to their needs. We are proud to have been part of this transformation and to continue supporting its growth and success.